Shortlisted Finalists
Winners will be announced at the annual Black Tie Gala Awards Dinner on Wednesday 15 July 2026 at the Shangri-La Sydney.
You can view the media release here.
Commitment to Customer Service
Kinetix Networks
Experience-First Customer Service Model
Leaptel
Commitment to Customer Care
Occom
Customer Service Excellence Programme
Switch Connect
Tech Made Human
TPG Telecom
Customer Wellbeing Specialists
Contribution to Society
BAI Communications
NSW Public Safety Network’s Critical Communications Enhancement Program
Optus
Digital Thumbprint
Telstra Foundation
Australian Youth Digital Index Initiative
TPG Telecom
Customer Wellbeing Specialists
Ventia
Partnership for Digital Inclusion: Enabling connected communities (with Community Fibre, Giggacom Group)
Ventia
Standardising Social Value Outcomes
Innovation in Infrastructure, Security and Resilience
Ericsson
Cybersecurity platform: Ericsson Security Manager
NBN Co
Fibre Upgrades Program
Switch Connect
High Availability Microsoft Teams Phone
The Telecom Research Unit at UTS
Controlled Test Facility for Emergency Calling
Ventia
SKAO Digital Infrastructure Breakthroughs
Vocus
Project Horizon & TPG Fibre Acquisition
Innovation in Mobile
More Telecom
Shared Number eSIM Companion
Optus
Optus Trusted Call
Telstra
Dynamic 5G (Ericsson Partnership)
Innovation in Networks, Products and Technology (Large)
NBN Co
FTTP legacy Throughput Testing
NBN Co
Accelerate Great
Optus
5G Carrier Aggregation (180MHz)
Superloop
AI Chatbot “Teddy”
Telstra
Satellite to Mobile Messaging
Telstra
SmartFix & SmartPath
Innovation in Networks, Products and Technology (SME)
Isoton
ZMobile Embedded MVNO
Leaptel Wholesale
Direct Support Platform
Speedcast
SIGMA Platform
Switch Connect
High Availability Microsoft Teams Phone
Innovation in Satellite Services
Nokia
5G over Satellite Demonstration
Optus
D2 Solar Sailing
Vocus
Satellite Private Cloud Connectivity
Innovation in Vendor Technology
Ericsson
AI RAN
NetComm
Home Grown Wi-Fi 7 Solution